return policy

14-Day Return Policy

We offer a 14-day return policy, which means you have 14 days from the date of receiving your item to report a return.

Eligibility Criteria

Returns are only accepted for damaged products. If your item arrives damaged, please contact us immediately and provide photos of the damage within 14 days of receiving your order.

Questions About Returns

If you have any questions regarding returns, please contact us at: support@vesnara.com. We aim to respond to return requests within 3–5 business days.

Additional Terms

Customers are responsible for covering the return shipping costs. Items purchased on sale or promotion are not eligible for return.